ChaseData Agent Client: Twenty Arguments in Favor of Upgrading Here we discuss why you should switch to the latest Call Center GUI as soon as possible if you’re still using the old Telemarketing GUI; we’re referring to the ChaseData CCaaS Agent ...
This article is going to cover creating a new agent skill and configuring it to be used by agents in ChaseData’s Cloud Software Administrator Portal. The first place we need to go is the additional settings menu which is going to be at the top right ...
The ChaseData Agent Application is a cloud based contact center solution allowing businesses to communicate to their prospects, contacts, accounts and other intended personal flawlessly with all of the enterprise phone system features you would ...
Microsoft Windows 10 S Mode Some Windows 10 computers come configured in S Mode, which limits the computer to only run applications obtained from the Microsoft Store. Since the ChaseData client applications are installed independently from the ...
The voice media module on the agent application serves multiple purposes: Will allow agents to listen to their inbound voicemail's Will allow agents to view notes from managers on previous calls Will allow agents to listen back to calls they've made ...