Support Article - Key Entities
Related Articles
Feature Discussion - Outbound Dialing Summary
Feature Discussion Outbound Dialing Summary In this document we present a snapshot, or a high level summary, of key capabilities of the ChaseData CaaS for making outbound calls. For more detailed descriptions, capabilities, and configuration ...
Feature Update-Campaign Settings
Feature Update Campaign Settings & Default Settings The Campaign Settings scope has grown over time, and we have reached a point where we find the need to reorganize/regroup these settings, including some renaming, to make sure it stays intuitive and ...
Setting up a Campaign
Setting up a campaign in ChaseData’s Cloud Contact Center Software is quite simple. The challenging part is knowing you own personal dialing strategy you want to pursue. Whether it be Outbound, Inbound or Blended dialing ChaseData’s campaigns have ...
Feature Announcement: Skill Priority - Outbound Calls
Feature Announcement Skill Priority – Outbound Calls ChaseData CCaaS has expanded its features and capabilities once again; the latest release includes the ability to perform skills-based dialing by defining outbound dialing priorities for a specific ...
Feature Announcement - Blacklist Alliance Scrubbing
Feature Announcement Blacklist Alliance Scrubbing The Blacklist Alliance is an organization that provides a compliance and risk management solution for leads used in marketing campaigns, in order to avoid TCPA Predators. This is done through ...