Feature Discussion Outbound Dialing Summary In this document we present a snapshot, or a high level summary, of key capabilities of the ChaseData CaaS for making outbound calls. For more detailed descriptions, capabilities, and configuration ...
Feature Announcement Blacklist Alliance Scrubbing The Blacklist Alliance is an organization that provides a compliance and risk management solution for leads used in marketing campaigns, in order to avoid TCPA Predators. This is done through ...
Feature Update Campaign Settings & Default Settings The Campaign Settings scope has grown over time, and we have reached a point where we find the need to reorganize/regroup these settings, including some renaming, to make sure it stays intuitive and ...
Feature Announcement Bucket Dialing Mode We have added additional flexibility to the ChaseData solution to provide the option to allow certain agents to be assigned outbound calls (dial out) from multiple Campaigns at a time. This can be done by ...
Feature Announcement Skill Priority – Outbound Calls ChaseData CCaaS has expanded its features and capabilities once again; the latest release includes the ability to perform skills-based dialing by defining outbound dialing priorities for a specific ...