ChaseData CCaaS has expanded its features and capabilities once again; the latest release includes the ability for managers and supervisors to dock Custom Reports to the Management Console Dashboard.
As you can see from the following pictures, you now have greater flexibility on what information you want to see on your Dashboard; in addition to the built-in real-time activity and statistical information, you can now dock any available Custom Reports into the Dashboard. Do note that to be able to do so, the applicable custom reports must be available and enabled for you to by ChaseData.
The following capabilities are included:
Refer to the following pictures.
More information at your fingertips! We suggest that you go on an try it. Feel free to consult with ChaseData Support if you have questions.