Error Message: "Cannot continue. The application is improperly formatted. Contat the applicaton vender fo assistance"
- Check to see if they have .net framework 4.7.1+, this is required to install the app. Simply checking windows updates will show you if they have updates for the .net framework version installed on their machine
- If .net is not installed, You can download it from here: https://www.microsoft.com/net/download/framework
- If you have installed .net framework 4.7.1+ and above and continue to get this error, check for windows updates and install all available updates.
Related Articles
Using the Instant Message Feature
The instant message works one of two ways (depending on how your manager has set up your account up): Agents can message admins only Agent can message admins and other agents To use the instant message feature, click on the "Instant Message" button ...
What is ChaseData Agent Application?
The ChaseData Agent Application is a cloud based contact center solution allowing businesses to communicate to their prospects, contacts, accounts and other intended personal flawlessly with all of the enterprise phone system features you would ...
What is ChaseData Admin Application?
The ChaseData Admin Application is a tool call center owners, managers and supervisors can use to monitor, control and report on what is happening in their call center. The Admin application covers a tremendous amount within our cloud based contact ...
Registration error 403 - Forbidden
Issue: Registration error 403 Cause: Xlite was configured with the incorrect password. Solution: Enter the correct password. CLICK HERE to view the xlite set up video
Greetings and Announcements on ChaseData Admin Application
This article is going to cover setting up greetings and announcements within the ChaseData admin application. First place you are going to head is over to the menu section and choose Inbound. Within Inbound you will see the greetings and ...