DNC.com Scrub Dispositions
When a number is scrubbed using DNC.com and is non-callable for the current campaign type (predictive / progressive), the dialer dispositions it with a non-callable status which has the following format: "FTC DNC (_CODE_)" where _CODE_ values are:
Allowed for Manual Call
- W = US Wireless number – number is not in any DNC database (or it is but has been overridden by an industry exemption) but it cannot be called from a predictive dialer.
- G = Valid EBR and US Wireless Number or VoIP Number, not on any DNC – still cannot be called from a predictive dialer as EBRs do not constitute an exemption to those rules.
- H = US Wireless Number or VoIP Number that is also a Valid EBR overriding an otherwise DNC number – still cannot be called from a predictive dialer as EBRs do not constitute an exemption to those rules.
- L = Wireless number in a US state that does not allow telemarketing to wireless numbers even if manually dialed (see W for more details); not on any DNC list; not an EBR.
- F = Valid EBR and Wireless number in a US state that does not allow telemarketing to wireless numbers even if manually dialed (see W for more details); not on any DNC list.
- V = Valid EBR overriding otherwise DNC number that is also a Wireless number in a US state that does not allow telemarketing to wireless numbers even if manually dialed (These states are WY, NJ, TX, LA, and AZ.)
Non-Callable
- I = Invalid (area code not active or reserved/special use phone number pattern (i.e. 555-5555))
- M = Malformed (number is not 10 digits, etc.) –
- B = Blocked (number is in an area code not covered by the National Subscription on this project or is in a configured no-call area code or no exemption was available in a pre-recorded call campaign)
- P = Project DNC or DNF database match (No further checks are performed. The choice to scrub against DNC vs. DNF (Do Not Fax) needs to be made previously at the DNC.com Campaign level.)
- D = Do not call database match; Details field in Call History provides additional details (see Call Detail report).
- T = Do Not Call Today.
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