Feature Update Campaign Settings & Default Settings The Campaign Settings scope has grown over time, and we have reached a point where we find the need to reorganize/regroup these settings, including some renaming, to make sure it stays intuitive and ...
This article is going to be covering loading leads into a campaign in ChaseData’s Cloud Software Administrator Portal. The first thing you have to do is login to the Administrator Portal and click on Data Import then Lead Import over on the left ...
Setting up a campaign in ChaseData’s Cloud Contact Center Software is quite simple. The challenging part is knowing you own personal dialing strategy you want to pursue. Whether it be Outbound, Inbound or Blended dialing ChaseData’s campaigns have ...
This article is going to explain how to make dispositions for use by agents in ChaseData Cloud Based Software Administrator Portal. Dispositions are basically resulting call statuses your agents choose at the end of the call. The first thing we are ...
The search module is one of the most powerful tools available in your arsenal. Here are some of the things it will allow you to do: Search for records inside all of your campaigns Move records to different campaigns/subcampaigns (as well as creating ...